👪 Customer Terms and Conditions

By booking accommodation online through Book Today I agree to the following terms and conditions: Cancellation penalties depend on hotel policies. An administration charge (defined on the booking form) applies to all booking changes and cancellations.

  • BookToday sells hotel accommodation from an inventory supplied by each Hotel/Manager, and does not oversell that inventory.
  • BookToday does not accept any liability for unavailability of rooms caused by the hotel over-selling the hotel's own room inventory.
  • The Customer will be required to provide a credit card at hotel check in to cover incidental charges.
  • BookToday makes its best efforts to ensure that the information available on its website is accurate at all times. However,
  • BookToday cannot and does not guarantee that the site is free from errors or faults.
  • BookToday does not accept liability for any errors or omissions and reserves the right to change information published on the site at any time.
  • BookToday does not accept liability for any indirect or consequential loss arising out of the use of or connected with its website or for any products or services purchased from its website.
  • BookToday makes no warranty or representation about the fitness or suitability of any product or service advertised on its website.
  • You must be at least 18 years of age to book hotels on Book Today. These terms do not affect consumers' statutory rights.


🔐 BookToday Privacy Policy

When you make a booking via the BookToday web site, we need to collect information about you to process the transaction and fulfil your order. This information includes, but is not limited to, details such as your name, your contact details (email, phone, mobile) and your credit card details. When you submit a request via our email support forms, we also collect your name and email so that we may respond to your request or query as quickly as possible.

📝 How we use the information

When you submit a booking request, we use the collected information in several ways:

  • Personal identification and verification
  • To complete your hotel reservation
  • To allow us to contact you for customer service, if required
  • To make improvements to the BookToday web site


We disclose your information to third parties (such as our hotels) only for the purpose of completing your transaction with us, providing the above services to you and for the purposes of associated administration. We do not sell, rent or trade your personal information to third parties for marketing purposes.

Unless otherwise prohibited by law or our contractual obligations, we may disclose personal information if required to do so by law, court order, or as requested by a governmental or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable. Such situations may include: to perform, maintain or enforce contracts with our customers; to protect the rights or properties of our business affiliates, our customers, or others; or when we have reason to believe that disclosing the information is necessary to identify, contact, or bring legal action against someone who may be causing, or who may be threatening to cause, interference with or damage to our rights or properties, whether intentionally or otherwise; or when anyone else could be harmed by such activities.

Like most web sites, there is certain information we automatically track, including the URL that you just came from, the browser you are using and your IP address. This data is utilised to improve the services of BookToday and does not include any personally identifying information.

👮 Our commitment to data security

While being transmitted over the Internet, your credit card details are protected using SSL (Secure Socket Layer) encryption. Credit card details are only used to pay for accommodation booked through our service. These details are stored securely at all times, are not used for any other purpose and will never be provided to any unauthorized third parties.

BookToday has also obtained a digital certificate SSL an industry leader in the protection and management of data transmission and storage.

📝 Contact BookToday
For More Information on Service and Support
Messages {{unread_count}}
Chat with: {{currentConversation.display_name}}
{{chat.display_name ? chat.display_name[0] : ''}}


You: {{chat.last_message.content}}

{{chat.unread_count }}

Gold Coast Accommodation

Broadbeach Accommodation | Broadwater Accommodation | Burleigh Heads Accommodation | Coolangatta Accommodation | Currumbin Accommodation | Gold Coast Hinterland Accommodation | Main Beach Accommodation | Mermaid Beach Accommodation | Palm Beach Accommodation | Southport Accommodation | Surfers Paradise Accommodation | Tamborine Mountain Accommodation